Customer Service

We are here for you

You can reach us directly at contact@helvetus.com, and we will respond within 24 hours. Or fill the contact form:

We want you to be fully satisfied with your Helvetus purchase. If for any reason
you are not, we offer a straightforward return and exchange process.

Please read the policy carefully before sending anything back.

RETURN PERIOD

14 calendar days from the date of delivery.

Return Conditions

Products must be unused, unworn, and in original packaging with all tags attached.

Refund Timeline

Refunds are processed within 2–3 business days after inspection.

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